Privacy Policy

Last Updated: April 7, 2026

1. Introduction

Dev8 Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or engage with our active ventures.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and company details provided via contact forms or service sign-ups.
• Financial Data: Processed securely via our payment partner, Razorpay. We do not store sensitive payment details (e.g., full credit card numbers) on our servers; only transactional references relevant to managing your subscription or engagement.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services, including data collected via Google Analytics and Google Ads conversion tracking.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our custom automation layers, infrastructure, and SaaS products.
• To process transactions securely through Razorpay in compliance with local regulations.
• To optimize our marketing strategies and deliver relevant content via Google Ads and other ad tech integrations.
• To communicate with you regarding updates, support, and administrative messages.
• To comply with legal obligations, enforce our policies, and resolve disputes.

4. Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and secure. This includes:

• Payment Processors: Such as Razorpay for secure and regulated payment processing.
• Infrastructure & Analytics Providers: Such as Google (for analytics and proprietary advertising infrastructure via the Google Ads and Business Profile APIs).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our infrastructure utilizes secure networks, encryption protocols, and regular auditing to ensure data integrity and confidentiality in line with industry standards required for our enterprise and ad tech operations.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to the processing of your personal data. If you wish to exercise these rights, please contact us using the details provided below.

7. Cookies and Comprehensive Tracking

We use cookies to distinguish you from other users and improve our site's performance. For a detailed breakdown of the specific cookies we use, their purpose, and how to manage your preferences, please see our dedicated Cookie Policy.

8. Meta Platform Data and WhatsApp API Usage

When you interact with Dev8 Labs through our official WhatsApp Business API integration, we receive and process data provided by the Meta platform.

• Data Collected: We collect your WhatsApp phone number, WhatsApp profile name, and the contents of the messages you send to us.
• Data Usage: This data is used strictly to facilitate automated communication, provide customer support, and deliver requested marketing services. We do not sell or share this data with third-party data brokers.
• Storage and Routing: This data is routed through our administrative infrastructure in India and securely stored on our backend servers located in the United Kingdom.

9. User Data Deletion Instructions

You retain the right to request the complete removal of your personal data from our systems at any time. To request data deletion:

• Send an email to [email protected] with the subject line "Data Deletion Request".
• In the body of the email, please include the exact phone number you used to interact with our WhatsApp service.

We will permanently purge your phone number and associated message history from our active databases within 7 business days and reply with a confirmation of removal.

10. Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time. Any revisions will be posted on this page with an updated modification date. Your continued use of the website following the posting of any modifications will constitute your acknowledgment of the modifications.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: